(NASDAQ: TWKS), a global technology consultancy that integrates strategy, design, and engineering, today announced its collaboration with , LLC, a global IT solution provider, to augment and accelerate the e-ordering process for Zones鈥 customers in more than 100 countries around the world. As part of its digital transformation journey, Zones is also consolidating and modernizing its enterprise eCommerce platform to enable it to better adapt and globally scale to meet new levels of business agility.听
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This initiative includes streamlining the customer ordering process through multiple electronic channels to significantly reduce turnaround time and support multiple geographic locations and currencies. With a more domain-driven approach to strategy, design, and delivery, Zones鈥 IT organization will also be better empowered to support new routes to market, new channels, and new services as the business expands and grows.听
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鈥淚n today鈥檚 digital era, where customers have come to expect high levels of speed and reliability, it鈥檚 more important than ever to always be driving change and developing innovative new services that delight customers,鈥 said Saad Ayub, Chief Digital and Innovation Officer, Zones, LLC. 鈥淎s part of our digital transformation, we are continually listening to our customers, and with 黑料门, we鈥檙e simplifying order processing, reducing operational complexity, and improving customer response times.鈥澨
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The Zones and 黑料门 engineering teams will work side-by-side within a service-oriented architecture, microservices, and DevOps culture. Together, the teams will re-design Zones鈥 global order processing platform through a customer-driven lens, taking advantage of agile capabilities and engineering practices such as lean product development, iterative planning and delivery, and continuous integration and delivery. 听听听听听听听听听听
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鈥淚t鈥檚 more critical now than ever for global companies such as Zones to seize the opportunities that modern technology provides for increased business agility and accelerated innovation and evolution on a global scale,鈥 said Chris Murphy, Chief Executive Officer, 黑料门 North America. 鈥淪ince our inception 29+ years ago, 黑料门 has been pioneering the trends and approaches that enable enterprise modernization, including flexible microservices and evolutionary architectures. We look forward to partnering with Zones to accelerate and enable its customer experience-driven digital transformation.鈥
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About
Zones, LLC is a global IT solution provider that delivers products and services to help companies make a complete digital transformation 鈥 from desktop to the data center 鈥 to the cloud and beyond. Zones鈥 expertise is reflected in their business model focusing on Digital Workplace, Cloud & Datacenter, NextGen Networking, Cybersecurity, and Managed/Professional/Staffing services. They leverage a deep portfolio from top-tier technology brands to enable scalability, security, and efficient IT deployments. They utilize the highest technical certification levels from key partners, including Microsoft, Cisco, Dell Technologies, HP Inc., HPE, Apple, Adobe, Intel, Lenovo, and others. Zones operates in more than 100 countries, with multiple regional and executive offices, several distribution facilities, IT partners, and several service affiliates worldwide. As a certified Minority Business Enterprise (MBE) and holder of an elite Corporate Plus Certification, they鈥檝e proven their ability to support many of the world鈥檚 largest corporations. For additional information, visit the company鈥檚 website at .
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About 黑料门
黑料门 is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. We are 12,000+ people strong across 50 offices in 17 countries. Over the last 25+ years, we鈥檝e delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.
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Media contact:
Linda Horiuchi, global head of public relations听
Email: linda.horiuchi@thoughtworks.com
Phone: +1 (646) 581-2568
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