Inclusion matters: [Part 2] Common inclusion problems
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Published: April 24, 2020
This is the second part of our three part series on inclusivity. View part one here.听
Inclusion is not straightforward; it requires a lot of compassion and effort. I once worked on a team where all seven of us were of different nationalities and mother tongues. It wasn鈥檛 easy 鈥 we would often get lost in translation or misunderstand certain cultural behaviors, but it was one of the highest-performing teams I鈥檝e worked with. As long as everyone on a team is aware of inclusion and has an open heart and mind, it can work. However, many times we had to admit to being wrong and learn how to work better together.听
Often if we aren鈥檛 affected by inclusion problems, we may not even notice their presence. Learning more about different people鈥檚 perspectives can help us to broaden our understanding, too.
In this post, I want to share my experiences and some of the most common inclusivity problems. This collection of stories comes from a variety of different work environments.听
The examples mentioned in this blog post may be painful to some, however, I want to share聽 them in hope that we will be better equipped to identify them and help others. As Brene Brown has said, 鈥To not have the conversations because they make you uncomfortable is the definition of privilege.鈥 I spoke more about privilege in Inclusion Matters: [Part 1] Diversity matters and in this part we鈥檒l take a look at some uncomfortable examples.听
If the following occurrences are common in your workplace, they鈥檙e a sign of a non-inclusive environment.听
One time, a female colleague and I went to a meeting on API design where it was just us and two men presenting because no other colleagues could join. We had to convince them to proceed with the meeting despite the other colleagues not being there. It was obvious they didn鈥檛 think we were 鈥渢echnical鈥 enough for this (how gender defines this so clearly is still a mystery to me). Spoiler alert: even though the overall mood was tense at the beginning, the meeting ended up going well and the two men changed their stances when we questioned their API solution.
A colleague gave me another example of people having to work to earn respect. Her and I were sharing stories on how we cope with standing out at male-dominated tech meetings and she shared a trick that always works: she took out glasses from her pocket, put them on, and said,聽 鈥淟ook, now I鈥檓 convincing.鈥 I was dumbfounded. She explained, 鈥淪omehow if women have glasses on, they鈥檙e more likely to be listened to. I have perfect vision, but I learned through experience that just by adding the glasses I look like someone who knows what they鈥檙e talking about.鈥
This story helped me realize that at times I have received certain looks if I dress differently; ultimately, I just want to be listened to and respected at work. I don't want to hear comments about how I look or dress. As a result, at most workplaces in tech I choose the simplest casual clothes to wear which don鈥檛 stand out, even though I鈥檓 more relaxed during the weekend or in some more balanced work environments. That鈥檚 exactly why we end up not bringing our whole selves to work, and not being able to benefit from diversity as we start to adjust ourselves to fit in and be more like the rest. Innovation is hindered in environments where everyone fits into a certain standard.
One time I was at a meeting and before the presenter even started to project the slides, the lights were dimmed and one of the attendees said, 鈥淥h, what a romantic atmosphere.鈥 Meanwhile, the man sitting next to me elbowed me and audibly said to me, 鈥淒on鈥檛 you feel romantic here?鈥 I kept a straight face and ignored the remark. Some of the readers would consider this a possible sexual harassment case. I鈥檇 say it鈥檚 still an inclusion problem: it鈥檚 exclusionary behavior, and it鈥檚 tolerated as an 鈥渋nnocent鈥 joke that I should simply accept. Nobody said a word apart from a few laughing from this 鈥渨itty鈥 remark.
These 鈥渋nnocent鈥 jokes that some tend to make can really add up. Multiple times I鈥檝e been in a situation where after being 鈥渢eased鈥 or hearing inappropriate jokes, I spoke back. I said that it鈥檚 not appropriate and got the frequent response of, 鈥淥h, cheer up. It鈥檚 just a joke. It鈥檚 my sense of humor!鈥 Hmmm, so maybe I just have no sense of humor? Well, for me, 鈥淐omputers are like women 鈥 cannot be understood easily鈥 is not too funny. It can be difficult as an individual to stand up and highlight that these comments are unacceptable, especially if you鈥檙e in the demographic under attack. It鈥檚 sad when a male colleague decides they have to announce to other males in the group that 鈥淲omen are always right, don鈥檛 get yourself into trouble.鈥 It鈥檚 even sadder when it comes from someone who themselves could be on the receiving end of unacceptable comments. The 鈥淒on鈥檛 go there, boys will be boys鈥 line from a non-male colleague, is an example. This is not helping us to make environments more inclusive. We should not divide people but connect them.
We do have differences. Not only in our gender, race, religion, looks, etc. We have outspoken people, some are quiet, some are more social, others are less. The language and actions the majority uses can make you feel more or less included.
There are many more inclusion problems in our daily life that I did not mention here. Stay open-minded (and hearted) to spot them.
In the next post, I will give some tips on what we can do to make the inclusion better, whilst not losing our authenticity.
Inclusion is not straightforward; it requires a lot of compassion and effort. I once worked on a team where all seven of us were of different nationalities and mother tongues. It wasn鈥檛 easy 鈥 we would often get lost in translation or misunderstand certain cultural behaviors, but it was one of the highest-performing teams I鈥檝e worked with. As long as everyone on a team is aware of inclusion and has an open heart and mind, it can work. However, many times we had to admit to being wrong and learn how to work better together.听
Often if we aren鈥檛 affected by inclusion problems, we may not even notice their presence. Learning more about different people鈥檚 perspectives can help us to broaden our understanding, too.
In this post, I want to share my experiences and some of the most common inclusivity problems. This collection of stories comes from a variety of different work environments.听
The examples mentioned in this blog post may be painful to some, however, I want to share聽 them in hope that we will be better equipped to identify them and help others. As Brene Brown has said, 鈥To not have the conversations because they make you uncomfortable is the definition of privilege.鈥 I spoke more about privilege in Inclusion Matters: [Part 1] Diversity matters and in this part we鈥檒l take a look at some uncomfortable examples.听
If the following occurrences are common in your workplace, they鈥檙e a sign of a non-inclusive environment.听
Adding extra effort to earn respect if you鈥檙e marginalized
I have often been the only woman on a team or at a company-wide meeting. Many times I felt like I had to convince others of my worth because they didn't take me seriously.One time, a female colleague and I went to a meeting on API design where it was just us and two men presenting because no other colleagues could join. We had to convince them to proceed with the meeting despite the other colleagues not being there. It was obvious they didn鈥檛 think we were 鈥渢echnical鈥 enough for this (how gender defines this so clearly is still a mystery to me). Spoiler alert: even though the overall mood was tense at the beginning, the meeting ended up going well and the two men changed their stances when we questioned their API solution.
A colleague gave me another example of people having to work to earn respect. Her and I were sharing stories on how we cope with standing out at male-dominated tech meetings and she shared a trick that always works: she took out glasses from her pocket, put them on, and said,聽 鈥淟ook, now I鈥檓 convincing.鈥 I was dumbfounded. She explained, 鈥淪omehow if women have glasses on, they鈥檙e more likely to be listened to. I have perfect vision, but I learned through experience that just by adding the glasses I look like someone who knows what they鈥檙e talking about.鈥
This story helped me realize that at times I have received certain looks if I dress differently; ultimately, I just want to be listened to and respected at work. I don't want to hear comments about how I look or dress. As a result, at most workplaces in tech I choose the simplest casual clothes to wear which don鈥檛 stand out, even though I鈥檓 more relaxed during the weekend or in some more balanced work environments. That鈥檚 exactly why we end up not bringing our whole selves to work, and not being able to benefit from diversity as we start to adjust ourselves to fit in and be more like the rest. Innovation is hindered in environments where everyone fits into a certain standard.
The 鈥渋nnocent鈥 jokes
Speaking of being a non-male in a tech company, let鈥檚 mention the occasional 鈥渏okes鈥濃One time I was at a meeting and before the presenter even started to project the slides, the lights were dimmed and one of the attendees said, 鈥淥h, what a romantic atmosphere.鈥 Meanwhile, the man sitting next to me elbowed me and audibly said to me, 鈥淒on鈥檛 you feel romantic here?鈥 I kept a straight face and ignored the remark. Some of the readers would consider this a possible sexual harassment case. I鈥檇 say it鈥檚 still an inclusion problem: it鈥檚 exclusionary behavior, and it鈥檚 tolerated as an 鈥渋nnocent鈥 joke that I should simply accept. Nobody said a word apart from a few laughing from this 鈥渨itty鈥 remark.
These 鈥渋nnocent鈥 jokes that some tend to make can really add up. Multiple times I鈥檝e been in a situation where after being 鈥渢eased鈥 or hearing inappropriate jokes, I spoke back. I said that it鈥檚 not appropriate and got the frequent response of, 鈥淥h, cheer up. It鈥檚 just a joke. It鈥檚 my sense of humor!鈥 Hmmm, so maybe I just have no sense of humor? Well, for me, 鈥淐omputers are like women 鈥 cannot be understood easily鈥 is not too funny. It can be difficult as an individual to stand up and highlight that these comments are unacceptable, especially if you鈥檙e in the demographic under attack. It鈥檚 sad when a male colleague decides they have to announce to other males in the group that 鈥淲omen are always right, don鈥檛 get yourself into trouble.鈥 It鈥檚 even sadder when it comes from someone who themselves could be on the receiving end of unacceptable comments. The 鈥淒on鈥檛 go there, boys will be boys鈥 line from a non-male colleague, is an example. This is not helping us to make environments more inclusive. We should not divide people but connect them.
We do have differences. Not only in our gender, race, religion, looks, etc. We have outspoken people, some are quiet, some are more social, others are less. The language and actions the majority uses can make you feel more or less included.
There are many more inclusion problems in our daily life that I did not mention here. Stay open-minded (and hearted) to spot them.
In the next post, I will give some tips on what we can do to make the inclusion better, whilst not losing our authenticity.
Disclaimer: The statements and opinions expressed in this article are those of the author(s) and do not necessarily reflect the positions of 黑料门.
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