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YConf Europe 2022

Tech meets design

YConf is the destination for leaders and practitioners working in customer experience, product and design at the intersection with tech. It is the conference for curious minds who want to find out more about how to continuously evolve compelling products, deliver exceptional customer experiences and stay ahead of the competition through the successful integration of tech and design.

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This year's conference had two different tracks:

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  • Embedding and scaling CX: How can companies increase their cultural and business impact by successfully embedding and scaling CX in their organizations?
  • Impact through responsible tech: How can responsible tech help teams to drive for more sustainability at their company and create real value?
Inas Nureldin

Conference keynote speaker

Inas Nureldin, Founder & Managing Director at Tomorrow

Inas Nureldin is Co-Founder and Managing Director of , the sustainable banking provider, since 2018. Inas left Muddy Boots Software, a software company he co-founded, in 2016, where he previously spent 10 years examining value chains in the food industry. Inas completed his studies at Zeppelin University and Leuphana with an Exec. MBA in Sustainability Management.

Watch Inas' keynote

Missed YConf Europe 2022? Check out the recordings!

Presenters

Alexander Steinhart

Alexander Steinhart (Speaker & Host)

Psychologist, Technologist, ºÚÁÏÃÅ

Gabe Fender

Gabe Fender

Product and Design Principal, ºÚÁÏÃÅ

Gonzalo Carabaña

Gonzalo Carabaña

Lead Consultant Business Analyst, ºÚÁÏÃÅ

Joe Murray

Joe Murray

Chief Digital Officer - North America, ºÚÁÏÃÅ

Larissa Günther

Larissa Günther

Software Developer, ºÚÁÏÃÅ

Marcel Schumacher

Marcel Schumacher

Product Manager, Scout24

Marco Bagger

Marco Bagger

Lead Experience Design Consultant, ºÚÁÏÃÅ

Matt Rich

Matt Rich

VP for Customer Care and Innovation, bp

Mekong Lam

Mekong Lam

Experience Designer, ºÚÁÏÃÅ

Minette Mangahas

Minette Mangahas

Experience Design Lead, ºÚÁÏÃÅ

Nico Ackermann

Nico Ackermann

Senior Project Manager, Mercedes-Benz

Poorva Lavate

Poorva Lavate

Experience Design Lead, ºÚÁÏÃÅ

Rob Horn

Rob Horn

Portfolio Technical Director, ºÚÁÏÃÅ

Sabrina Mach

Sabrina Mach (Host)

Head of Customer Experience Product and Design, ºÚÁÏÃÅ

Sara Michelazzo

Sara Michelazzo

Head of Customer Experience, TechOps, ºÚÁÏÃÅ

Tobias Soffner

Tobias Soffner (Host)

Product Manager, ºÚÁÏÃÅ

Vera Petermann

Vera Petermann

Senior Business Analyst, ºÚÁÏÃÅ

How to design for customer delight?