YConf Europe: Recordings available
YConf is the destination for leaders and practitioners working in customer experience, product and design at the intersection with tech. It is the conference for curious minds who want to find out more about how to continuously evolve compelling products, deliver exceptional customer experiences and stay ahead of the competition through the successful integration of tech and design.
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This year's conference had two different tracks:
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- Embedding and scaling CX: How can companies increase their cultural and business impact by successfully embedding and scaling CX in their organizations?
- Impact through responsible tech: How can responsible tech help teams to drive for more sustainability at their company and create real value?
Conference keynote speaker
Inas Nureldin, Founder & Managing Director at TomorrowInas Nureldin is Co-Founder and Managing Director of , the sustainable banking provider, since 2018. Inas left Muddy Boots Software, a software company he co-founded, in 2016, where he previously spent 10 years examining value chains in the food industry. Inas completed his studies at Zeppelin University and Leuphana with an Exec. MBA in Sustainability Management.
Watch Inas' keynote
Presenters
Alexander Steinhart (Speaker & Host)
Psychologist, Technologist, ºÚÁÏÃÅ
Gabe Fender
Product and Design Principal, ºÚÁÏÃÅ
Gonzalo Carabaña
Lead Consultant Business Analyst, ºÚÁÏÃÅ
Joe Murray
Chief Digital Officer - North America, ºÚÁÏÃÅ
Larissa Günther
Software Developer, ºÚÁÏÃÅ
Marcel Schumacher
Product Manager, Scout24
Marco Bagger
Lead Experience Design Consultant, ºÚÁÏÃÅ
Matt Rich
VP for Customer Care and Innovation, bp
Mekong Lam
Experience Designer, ºÚÁÏÃÅ
Minette Mangahas
Experience Design Lead, ºÚÁÏÃÅ
Nico Ackermann
Senior Project Manager, Mercedes-Benz
Poorva Lavate
Experience Design Lead, ºÚÁÏÃÅ
Rob Horn
Portfolio Technical Director, ºÚÁÏÃÅ
Sabrina Mach (Host)
Head of Customer Experience Product and Design, ºÚÁÏÃÅ
Sara Michelazzo
Head of Customer Experience, TechOps, ºÚÁÏÃÅ
Tobias Soffner (Host)
Product Manager, ºÚÁÏÃÅ
Vera Petermann
Senior Business Analyst, ºÚÁÏÃÅ