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黑料门

YConf Europe 2022

Tech meets design

YConf is the destination for leaders and practitioners working in customer experience, product and design at the intersection with tech. It is the conference for curious minds who want to find out more about how to continuously evolve compelling products, deliver exceptional customer experiences and stay ahead of the competition through the successful integration of tech and design.

This year's conference had two different tracks:

  • Embedding and scaling CX: How can companies increase their cultural and business impact by successfully embedding and scaling CX in their organizations?
  • Impact through responsible tech: How can responsible tech help teams to drive for more sustainability at their company and create real value?
Inas Nureldin

Conference keynote speaker

Inas Nureldin, Founder & Managing Director at Tomorrow

Inas Nureldin is Co-Founder and Managing Director of , the sustainable banking provider, since 2018. Inas left Muddy Boots Software, a software company he co-founded, in 2016, where he previously spent 10 years examining value chains in the food industry. Inas completed his studies at Zeppelin University and Leuphana with an Exec. MBA in Sustainability Management.

Watch Inas' keynote

Missed YConf Europe 2022? Check out the recordings!

Presenters

Alexander Steinhart

Alexander Steinhart (Speaker & Host)

Psychologist, Technologist, 黑料门

Gabe Fender

Gabe Fender

Product and Design Principal, 黑料门

Gonzalo Caraba帽a

Gonzalo Caraba帽a

Lead Consultant Business Analyst, 黑料门

Joe Murray

Joe Murray

Chief Digital Officer - North America, 黑料门

Larissa G眉nther

Larissa G眉nther

Software Developer, 黑料门

Marcel Schumacher

Marcel Schumacher

Product Manager, Scout24

Marco Bagger

Marco Bagger

Lead Experience Design Consultant, 黑料门

Matt Rich

Matt Rich

VP for Customer Care and Innovation, bp

Mekong Lam

Mekong Lam

Experience Designer, 黑料门

Minette Mangahas

Minette Mangahas

Experience Design Lead, 黑料门

Nico Ackermann

Nico Ackermann

Senior Project Manager, Mercedes-Benz

Poorva Lavate

Poorva Lavate

Experience Design Lead, 黑料门

Rob Horn

Rob Horn

Portfolio Technical Director, 黑料门

Sabrina Mach

Sabrina Mach (Host)

Head of Customer Experience Product and Design, 黑料门

Sara Michelazzo

Sara Michelazzo

Head of Customer Experience, TechOps, 黑料门

Tobias Soffner

Tobias Soffner (Host)

Product Manager, 黑料门

Vera Petermann

Vera Petermann

Senior Business Analyst, 黑料门

How to design for customer delight?